Privacy Policy

PLEASE READ THE PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.

ABOUT THE PRIVACY POLICY

THIS PRIVACY POLICY APPLIES TO THE WEBSITE HTTPS://WWW.GREYHOUSE.HELP/ AND ALL ASSOCIATED WEBSITES. THIS PRIVACY POLICY DESCRIBES THE INFORMATION WE COLLECT ON THE WEBSITE AND ASSOCIATED COMPANIES (“WE,” “OUR” OR “US”) USES IT, THE CHOICES YOU CAN MAKE ABOUT YOUR INFORMATION AND HOW WE PROTECT YOUR INFORMATION.

PERSONAL DATA: COLLECTION AND USE

WE RECEIVE A NUMBER OF VARIOUS TYPES OF INFORMATION (THE “INFORMATION”) ABOUT YOU IN ORDER TO PROCEED WITH A SESSION. BY DECIDING TO PROVIDE THE INFORMATION YOU AGREE TO OUR METHODS OF COLLECTION AND USE, AS WELL AS OTHER TERMS OF THIS PRIVACY POLICY. THE VARIOUS TYPES OF INFORMATION WE COLLECT AND HOW ITS INTENDED USE MAY INCLUDE, BUT NOT LIMITED TO: REQUIRED INFORMATION TO SIGN UP FOR A SESSION, NOTES, EMERGENCY CONTACT INFORMATION, ZOOM/VIRTUAL SESSIONS. PERSONALLY IDENTIFIABLE INFORMATION (“PERSONAL INFORMATION”) MAY BE USED TO CONTACT YOU OR IDENTIFY YOU AND IT MAY INCLUDE, BUT IS NOT LIMITED TO, YOUR NAME, EMAIL ADDRESS, PHONE NUMBER, ADDRESS AND CREDIT CARD INFORMATION. WE MAY USE THE PERSONAL INFORMATION OBTAINED, FOR THE FOLLOWING PURPOSES:

CREATING AND MAINTAINING YOUR FILE
BILLING-RELATED PURPOSES
REACH OUT TO YOU, VIA APPROPRIATE AUTHORITIES, IF WE HAVE GOOD REASON TO BELIEVE THAT YOU OR ANY OTHER PERSON MAY BE IN DANGER OR MAY BE EITHER THE CAUSE OR VICTIM OF A CRIMINAL ACT.

IF A GREYHOUSE.HELP USER UTILIZES THE WEBSITE OR OTHER FORMS TO PUBLISH OR OTHERWISE SHARE THEIR OWN PERSONAL INFORMATION WITH THIRD PARTIES, HE OR SHE ASSUMES FULL RESPONSIBILITY FOR ANY FURTHER USE OF THAT DATA OR INFORMATION.

WHILE USING THE WEBSITE OR SERVICES (ZOOM/VIRTUAL SESSIONS), YOU WILL WRITE/SAY THINGS BY MEANS OF TEXT-BASED COMMUNICATION, EMAIL, AND/OR VIRTUAL COMMUNICATION. ALL COMMUNICATIONS TRANSMITTED VIA THE WEBSITE, PHONE, EMAIL, OR VIRTUAL SERVICES, MAY BE RECORDED OR MONITORED FOR QUALITY ASSURANCE AND TRAINING PURPOSES AND BECOME PART OF YOUR FILE AND RECORDS. THE CONTENT MAY BE USED, EITHER BY ITSELF OR IN CONJUNCTION WITH OTHER INFORMATION, FOR THE FOLLOWING PURPOSES:

TO ALLOW ERICA WOOLFORD/GREYHOUSE.HELP TO PROVIDE SUPPORT SERVICE TO YOU
SUPERVISE, ADMINISTER, AND MONITOR THE SERVICE

THIRD PARTY DISCLOSURE

WE WILL KEEP YOUR INFORMATION CONFIDENTIAL EXCEPT WHERE DISCLOSURE IS REQUIRED OR PERMITTED BY LAW (IE: GOVERNMENT BODIES AND LAW ENFORCEMENT AGENCIES OR DURING AN EMERGENCY CIRCUMSTANCE AS DETERMINED BY ERICA WOOLFORD WORKING WITH LOCAL AUTHORITIES). THIRD-PARTIES ARE USED TO PROCESS YOUR INFORMATION (IE: CREDIT CARD PAYMENT PROVIDERS). WE WILL REQUIRE THESE THIRD-PARTIES TO COMPLY STRICTLY WITH ITS INSTRUCTIONS AND WILL REQUIRE THAT THEY NOT USE YOUR PERSONAL INFORMATION FOR THEIR OWN BUSINESS PURPOSES. WE DO NOT GUARANTEE THE SAFETY OR DATA PROTECTION OF THESE THIRD PARTIES WHEN COLLECTING YOUR PERSONAL INFORMATION OR BILLING IBFORMATION NOR DO WE HAVE ANY AFFILIATION OTHER THAN OBTAINING PAYMENT THROUGH THESE PROCESSORS (SUCH AS VENMO, PAYPAY, ZELLE.) USE OF THESE SERVICES IS AT YOUR OWN RISK.

SECURITY OF INFORMATION

THE SECURITY OF YOUR PERSONAL INFORMATION IS IMPORTANT TO US. WE IMPLEMENT REASONABLE MEASURES TO PROTECT THIS INFORMATION FROM UNAUTHORIZED ACCESS, USE, AND DISCLOSURE. HOWEVER, THE CONFIDENTIALITY OF ANY COMMUNICATION TRANSMITTED THROUGH THE PLATFORM OR STORED WITH US, CANNOT BE GUARANTEED AGAINST ALL POTENTIAL SECURITY BREACHES. YOU ACKNOWLEDGE AND AGREE THAT YOU SHARE AND TRANSMIT THE INFORMATION AT YOUR OWN RISK. IF YOU HAVE REASON TO BELIEVE THAT YOUR INTERACTION WITH US IS NO LONGER SECURE, PLEASE NOTIFY US IMMEDIATELY. DURING YOUR USE OF GREYHOUSE.HELP SERVICES, YOU WILL NOT SEND OR OTHERWISE POST UNAUTHORIZED COMMERCIAL COMMUNICATIONS (SUCH AS SPAM) ON GREYHOUSE.HELP.

YOU WILL NOT COLLECT USERS' CONTENT OR INFORMATION, OR OTHERWISE ACCESS GREYHOUSE.HELP, USING AUTOMATED MEANS (SUCH AS HARVESTING BOTS, ROBOTS, SPIDERS, OR SCRAPERS) WITHOUT OUR PERMISSION:

YOU WILL NOT RECORD, VIDEOTAPE, OR CAPTURE ANY PORTION OF A SESSION BETWEEN CLIENT AND COMPANY.
YOU WILL NOT UPLOAD VIRUSES OR OTHER MALICIOUS CODE.
YOU WILL NOT SOLICIT LOGIN INFORMATION OR ACCESS AN ACCOUNT BELONGING TO SOMEONE ELSE.
YOU WILL NOT BULLY, INTIMIDATE, OR HARASS ANYONE.
YOU WILL NOT POST CONTENT THAT: IS HATEFUL, THREATENING, OR PORNOGRAPHIC; INCITES VIOLENCE; OR CONTAINS NUDITY OR GRAPHIC OR GRATUITOUS VIOLENCE.
YOU WILL NOT PROVIDE ANY FALSE PERSONAL INFORMATION ON GREYHOUSE.HELP, OR CREATE AN ACCOUNT FOR ANYONE OTHER THAN YOURSELF WITHOUT PERMISSION. YOU WILL NOT CREATE MORE THAN ONE PERSONAL PROFILE.

SIMILAR TO MANY WEBSITES, WE USE “COOKIES” TO COLLECTION INFORMATION. A “COOKIE” IS A SMALL DATA FILE THAT IS BEING TRANSFERRED TO YOUR COMPUTER’S HARD DISK FOR RECORD-KEEPING PURPOSES. WE USE COOKIES TO ENABLE THE TECHNICAL OPERATION OF THE PLATFORM, TO ADMINISTER YOUR LOG-IN TO YOUR ACCOUNT AND TO COLLECT DATA. YOU CAN CHANGE YOUR BROWSER’S SETTINGS TO STOP ACCEPTING COOKIES OR PROMPT YOU BEFORE ACCEPTING A COOKIE. HOWEVER, IF YOU DO NOT ACCEPT COOKIES YOU MAY NOT BE ABLE TO USE THE PLATFORM EFFECTIVELY. THE PLATFORM MAY ALSO INCLUDE THE USE OF COOKIES OWNED OR PROVIDED BY THIRD PARTIES THAT ARE NOT COVERED BY OUR PRIVACY POLICY AND WE DO NOT HAVE ACCESS OR CONTROL OVER THESE COOKIES.

LINKS

THE PLATFORM MAY CONTAIN LINKS TO OTHER WEBSITES OR SERVICES WHICH ARE OWNED, OPERATED OR MAINTAINED BY THIRD PARTIES. IF YOU CLICK ON A THIRD PARTY LINK, YOU WILL BE DIRECTED TO THAT THIRD WEBSITE OR SERVICE. WE DO NOT HAVE CONTROL OVER THIRD PARTY WEBSITES AND SERVICES AND WE DO NOT HAVE CONTROL OVER THEIR PRIVACY POLICIES AND TERMS OF USE. THE FACT THAT WE LINK TO A WEBSITE OR SERVICE IS NOT IN ANY WAY AN ENDORSEMENT, AUTHORIZATION OR REPRESENTATION OF OUR AFFILIATION WITH THAT THIRD PARTY.

SOCIAL NETWORKS AND GREYHOUSE.HELP

THESE SERVICES ALLOW THE WEB SITE TO ACCESS THE DATA ON YOUR PROFILE IN THE SOCIAL NETWORKS, AND TO INTERACT THROUGH YOUR POST. THESE SERVICES ARE NOT ACTIVATED AUTOMATICALLY, BUT REQUIRE EXPRESS AUTHORIZATION BY THE USER.

DATA RETENTION

GREYHOUSE.HELP STORES DATA FOR AS LONG AS IT IS NECESSARY TO PROVIDE SERVICES TO YOU AND OTHERS, AND FOR LEGAL PROTECTIONS OR AS REQUIRED BY APPLICABLE LAWS AND REGULATIONS. WE ARE NOT RESPONSIBLE FOR REMOVING INFORMATION FROM THE THIRD PARTIES THAT WE HAVE ALREADY LEGITIMATELY SHARED PERSONAL INFORMATION ABOUT YOU.

CHILDREN ONLINE PRIVACY PROTECTION ACT

WHEN IT COMES TO THE COLLECTION OF PERSONAL INFORMATION FROM CHILDREN UNDER THE AGE OF 13 YEARS OLD, THE CHILDREN'S ONLINE PRIVACY PROTECTION ACT (COPPA) PUTS PARENTS IN CONTROL. THE FEDERAL TRADE COMMISSION, UNITED STATES' CONSUMER PROTECTION AGENCY, ENFORCES THE COPPA RULE, WHICH SPELLS OUT WHAT OPERATORS OF WEBSITES AND ONLINE SERVICES MUST DO TO PROTECT CHILDREN'S PRIVACY AND SAFETY ONLINE.

WE DO NOT KNOWINGLY COLLECT OR SOLICIT ANY INFORMATION FROM ANYONE UNDER THE AGE OF 13 YEARS OLD OR KNOWINGLY ALLOW SUCH PERSONS TO BECOME OUR CLIENT. IF YOU’RE AWARE THAT WE HAVE COLLECTED PERSONAL INFORMATION FROM A CHILD UNDER AGE 13, PLEASE LET US KNOW BY CONTACTING US AND WE WILL DELETE THAT INFORMATION ACCORDINGLY.

ANY MINOR USER BETWEEN THE AGES OF 13-17 THAT RECEIVES EXPLICIT PERMISSION TO USE THESE SERVICES BY A RESPONSIBLE ADULT OVER THE AGE OF 18 IS ALLOWED TO USE OUR WEBSITE AND THE ADULT WHO PURCHASES THE SESSION IS RESPONSIBLE FOR ABIDING BY ALL TERMS OF USE AND PRIVACY POLICIES ALONGSIDE THE MINOR USER.

CONTACTING US

IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT THIS PRIVACY POLICY OR WOULD LIKE TO UPDATE YOUR INFORMATION WITH US, PLEASE EMAIL US GREYHOUSEHELP@GMAIL.COM

CHANGES

WE MAY MODIFY, ALTER OR UPDATE THIS PRIVACY POLICY AT ANY TIME. GREYHOUSE.HELP AND/OR ERICA WOOLFORD WILL NOT PROVIDE INDIVIDUAL NOTICE TO YOU OF CHANGES TO THIS PRIVACY POLICY, BUT WHEN WE MAKE UPDATES TO THIS PRIVACY POLICY, WE WILL UPDATE THE DATE IN THIS SECTION:

THIS PRIVACY POLICY WAS LAST UPDATED ON 11/6/2024.